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Your hosts are Ken & Linda Gillies.
They can be contacted by phone on (03) 5348 7773,
by FAX on (03) 5348 7944
or by email tarascon@bigpond.com
Booking Conditions
Payment Policy
Accommodation
reservations are only confirmed upon receipt of a 25% non refundable
deposit. This may be done using a credit card, money order, or personal
cheque.
The booking is not confirmed until the personal cheque is cleared..
A credit card may be used on arrival, for the balance of amount payable.
Payment by credit card incurs a 2% surcharge.
Personal cheques are not accepted for the balance of payment.
These
transactions can be made by a credit card number advised at the time of
the booking. MasterCard and Visa credit cards are accepted.
Reservations are accepted in strict order of receipt of a cleared deposit payment.
Cancellation Policy
When
a cancellation or date change to any accommodation is advised, more than
14 days from the intended arrival date, the deposit is transferable to
apply to a new booking for a stay within 6 months of the date of the
original reservation, subject to availability and prevailing prices.
Cancellations and date changes to accommodation reservations advised 14
days or less from the arrival date shall incur the full accommodation
cost, irrespective of the cause of the cancellation. In the case of
cancellation or date change of bookings for more than one cottage, 21
day’s notice is required.
Non arrival or early departures are deemed cancellations within this policy.
A
booking lapses and the deposit is forfeited if more than three date
changes are requested subsequent to the original reservation.
Gift Vouchers
These policies apply equally to Gift Vouchers.
A gift voucher is valid for 12 months from date of purchase
A gift voucher is not redeemable for cash.
Guest Responsibilities
Guests are responsible for all costs associated with any loss or damage to property incurred during their stay.
Additionally,
cottages must be left in a clean state with all rubbish in bins and all
dishes etc. cleaned and returned to cupboards.
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